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Auto create tickets in another project based on Component Value

Teza_vcirec

Hello Jira Users,

I have a requirement where Jira should auto create tickets in project B based on the component vale of Project A.

I know we can auto create tickets in Project B from Project A using post-functions plus Script Runner add-on but I want this to happen based on the component value selection, is this possible?

For example if a user creates ticket in Project A for a component value TEST only then Jira should create a ticket in Project B else it shouldn't. Please advise, any help would be greatly appreciated on this. Thank You.

Accepted answers

All comments

Mathis Hellensberg

Hi @Teza

This should be possible. Just make a Listener, fetch selected components, and have an if-statement check if the component TEST is selected.

Cheers!

Najjar _Innovura_

Why not use a mult project custom field?

It will help you with expansion of your projects

Multi Project Customfield

Teza_vcirec

@Mathis Hellensberg Thank You very much for your advise on this issue, would it be possible for you to walk me through the steps on achieving this?

Teza_vcirec

Thanks, @Najjar _Innovura_ but this includes buying a new add-on, any other solution that you can offer without the need to buy new add-on's?

Simmo_9kntn7

Hi @Teza ,

You can do this with the Automation for Jira addon as well. It is really easy to put together a rule that would do this. For example:

This rule will create a ticket in another project when a ticket with a component of Support Question is created in another project.

Cheers,

Simeon

Mohamed Ramadan_14lft8

Hi Simeon,

Thank you for sharing the above solution.

If I've more than 100 Components and more than 100 Jira projects.

How can create Jira issue in a specific Jira project based on the selected component?

Regards,

Mohamed Ramadan_14lft8

Thank you for sharing the above solution.

If I've more than 100 Components and more than 100 Jira projects.

How can create Jira issue in a specific Jira project based on the selected component?

Regards,

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