"Request participants" field search not working

Thom Hassler-Forest

I want to start using the "Request participants" field (for Code Reviews), but when I enter the field I get the message "Search failed. Try reloading the issue.". I have no idea why this is, all other type of assignee fields are working fine. Any idea on how to resolve this? 

 

John Funk

Hey Thom,

I would go ahead and create a support ticket with Atlassian for that. I don't know of a reason why it would fail like that and not for other fields. The only difference being that Request Participants is a multi select field and the others are single select. 

https://support.atlassian.com/contact/#/

You might also try populating the field with Automation for Jira if you have some way of knowing who to put in there and not just do a search. You might even add your own name in there through Automation as a test and then see if you can update it to add others. Just a throught.