Automation rule using math not giving expected result

Jenn Sherman

I have custom fields on my epics and I'm using automation to populate one field based on the others but my result is incorrect.

I want to set Net Benefit to the result of Retention Benefit + Growth Benefit + Cost Savings - Dev Cost

Here's what's in my automation rule

{{#=}}{{issue.retention benefit|0}} + {{issue.growth benefit|0}} + {{issue.cost savings|0}} - {{issue.dev cost|0}}{{/}}

Retention benefit is edited to 40000 and the other fields have no values.  When the automation runs, Net Benefit is set from none to 0 when it should be set to 40000.  The automation is being triggered correctly but the value is being set incorrectly.  What should I change in my automation rule?

John Funk

Hi Jennifer,

What you have looks correct to me. Maybe start by resetting Net Benefit to 0. Then I would cut it down to just two fields to see if that works then add one at a time in your testing.