Is it possible to update Summary field via CSV import issue tool?

James Brown_d58hlu

We use a predefined issue summary for various tasks within our workflow and I would like to make an adjustment to every issue summary under the same component. 

• Summary Currently on 200+ issues:
  • Module - Data Extraction/Mapping
• What I want them all to say after importing (so literally just remove 'Data Extraction/':
  • Module - Data Mapping

The variable here is I need the existing issues to remain intact with their current IDs and the word "Module" above can/is 23 different values so I cant bulk update (which I don't think bulk update allows summary field updating anyway). 

Meaning these are 4 out of 23 real examples:

• Finance - Data Extraction/Mapping
• Tax - Data Extraction/Mapping
• Utility Billing - Data Extraction/Mapping
• Payroll - Data Extraction/Mapping

As of now, the only potential solution is for me to export, manipulate the file accordingly, deleting the existing issues from the extract, and then re-importing them with the new summary values but that's not ideal due to the issue keys changing. Any other ideas/thoughts?

Trudy P Claspill

Hello James,

You should be able to update fields in existing issues using the Import function. However, only a JIRA Admin with access to the Admin > System > External System Import feature can do this.

When a JIRA Admin uses this function, they can include the Issue Key in the data file and map that to the Issue ID field during field mapping. That tells the import process to update the existing issue rather than creating a new one.

The other fields in your input file will attempt to overwrite the data in the corresponding fields in the specified issue during the import process.

Import processes require minimum data, so you may need more fields/columns than just Issue Key and Summary.