I'm currently using Jira Service Desk Cloud to track customer issues. Some of these issues may result in multiple bug or enhancement jira tasks. I would like to do the following:
1. Reference the jira task(s) with the issue (e.g., task number or jira task url). Could be more than one task associated with an issue.
2. Be able to generate a custom table report showing all the issues. One of the column of this table would show the list of tasks or urls
What is the best approach for this? I see that there is a "link issue" option in my issue but I don't think the links will show in a report?
If a custom field, which field type would allow me to enter multiple entries? How would the contents of this field show up in a report?
Hope this makes sense. Thanks in advance!
Ed