How to make notifications on time?

Question

Hello. I made a custom field "Planned date". It is necessary that I receive a notification by e-mail at the time indicated on this field. This should work like this: every day at 7 am, if "Planned Date"> = current date, then we send an alert to the Contractor's mail. How can this be done by means of Jira without connecting plugins?

John Funk · Accepted Answer

Hi @Andrey_K - Welcome to the Atlassian Community!

You should be able to do this with Automation for Jira. It comes free with Jira Cloud now.

There are two types of automation:

* Global: In the Free version, you get 100 executions per product, per month
* Project: In all versions, you get unlimited executions per month

Automation Basics: https://www.atlassian.com/software/jira/guides/expand-jira/automation

You can do this via global rules to apply to all projects also. You'll need to be a Jira Admin/Site Admin, go to Jira Settings > System > Automation Rules (left-hand menu).

For more on using Automation For Jira see these help pages.

1. Once to the main page, click on Create rule button on the top right.

2. Select the Scheduled trigger way down on the page

3. Click on the Advanced (CRON Expression)

4. Figure out the right time for your location for 7:00 am. It might take some experimenting.

5. Then select the New Condition component

6. Select Issue fields condition

7. Add the appopriate information

8. Add New Action component for Send email

9. Follow the steps through that to set up your email.