I need to trigger a external database function when the status of an JIRA issue changes from say 'In Progress' to 'Completed' . how can i achieve this?
You can't do it out of the box. You'll need a plugin. I don't use it, but scriptrunner may be able to do it. If not, check the marketplace. Being in the cloud your options for plugins is limited. Good Luck
thank you Joe! yes, i am looking at the scriptrunner. I was also thinking of webhooks, will that help?
I don't know. I've never used them.
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