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Auto time tracking when viewing an issue

Marc D Behr

We recently noticed that when somebody opens an issue in Jira, the time tracking starts automatically. Previously (last week) when a user opened an issue, they would need to click the start button if they wanted time tracking to start, but now it appears that anytime anybody opens an issue, the tracking starts immediately.

This is throwing off time reports as a user may open an issue to to read it and now it shows that they were working it despite just wanting to see what is upcoming.

Is there a way to disable this?

Accepted answers

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Andriy Zhdanov

Hi Marc,

Sorry, this is not possible to disable it yet, and actually our intention is not to make this possibility, but make sure this feature is useful and not annoying.

So could you please clarify what do you mean by "throwing off time reports"?

The idea is that these records are not saved automatically, and can be ignored, or viewed in Time Entry report for all issues, and then saved if desired by suer.

Thank you.

Jack Brickey

@Andriy Zhdanov What addon app is this?

Andriy Zhdanov

Time Reports or Timesheet Reports and Gadgets (Tempo Extended Reports on Marketplace)

Marc D Behr

Hi Andriy,

One of my users pointed this out to me yesterday and I did see that when I opened an issue that the timer was running. If the times are not automatically being saved (I admit that I did not check this), then this should not be an issue.

But. I did notice when I just looked at my timesheet (time entry), it shows all of the time that I spent looking at issues (and since I left my screen open overnight looking at an issue, this morning it shows 16.61h of time spent on it). Every issue that I viewed (even if for a few minutes), appears to be logged in my time timesheet. Is this the expected behavior?

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