Display remote link summary in Issue Browser

Adam Smith_q31iax

In the Jira Labs "New Jira Issue View," remote links appear to have no summary.

We have a remote link created on an issue, and would like to see both the "Title" and the "Summary" field of that link in the web view. Querying it from the Rest API shows:

[
    {
        "id": 1234,
        "self": "https://mycompany.atlassian.net/rest/api/latest/issue/PROJ-5678/remotelink/1234",
        "globalId": "some-unique-id",
        "application": {},
        "relationship": "links to",
        "object": {
            "url": "http://example.org",
            "title": "A super important link",
            "summary": "Some detailed information about this super important link",
            "icon": {
                "url16x16": "http://example.org/icon.png",
                "title": "Icon"
            },
            "status": {
                "icon": {}
            }
        }
    }
]

 But the web link is rendered as "[icon_here] A super important link". Contrast with the old look which reads "[icon_here] A super important link Some detailed information about thi..."

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Shouldn't there be an option to show the summary information on remote links in the new issue view? This is a non-starter to me if we're restricting the information we can configure to be shown at-a-glance.

Andy Heinzer

Hi Adam,

Sorry to hear about this problem.  You are correct that this link summary on remote issue links can be see in the classic view, but not in the new issue view.  I can see how this information could prove helpful to end users.  In turn I created a feature request for this in the new issue view in JRACLOUD-74599.

While I was investigating this, the only possible way I found to input this link summary was from the REST APIs.  Users that create such remote links directly in Jira itself never have this option to add a link summary.  The new issue view did not even have these remote links displayed until recently as tracked in JRACLOUD-70211.

You mentioned creating this issue link upon issue creation.  Could you clarify how you are creating this link summary?  Is this via a Connect plugin?  Or some other process calling the REST API to add this summary?  or some other means?  Just curious to understand if there might be some other means to create this since it does not appear that end users can input that summary when they create such links.

Regards,

Andy