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Jira Next Gen: No option to start/edit/modify the sprint

Mayank_rnaskx

In one of my Jira's next-gen project, I do not see any option to start/edit/modify the sprint. I have Sprint enabled as a feature and have admin access to the project. Am I missing something? I tried disabling/enabling sprint features, moving a few cards to sprint from backlog, old and new navigation, etc.

Update: Able to edit the sprint via API.

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Angélica Luz

Hello Mayank,

Welcome to Atlassian Community!

When enabling the Backlog and Sprint on a next-gen project, it should appear the option to start a sprint from the backlog.

Testing on my local site, the option is available for Administrators and Members of the project.

Screen Shot 2020-06-08 at 15.49.28.png

Can you please share with us a screenshot of the backlog? Just make sure to hide any private information.

Regards,
Angélica

Mayank_rnaskx

Hi Angélica,

I see this option in my other next-gen project as well. Only for one, it is not allowing me to do anything with sprint on the backlog page.

Screenshot 2020-06-09 at 2.15.49 AM.png

As you can see in this screenshot of the backlog page, I have 6 issues in the sprint but no option to do anything on the right side of the page. I have admin access to the project.

However, I did start the sprint via API and can see the edit option on board. This is not a very convenient way to start sprint though. Comparing with your screenshot, it is not showing those estimates on the right side either.

Angélica Luz

Thank you for the details, Mayank.

I was able to replicate the issue by editing the role on the project and removing "Manage sprint" permission.

The roles created by Jira can't be edited or deleted, so maybe another administrator created a new role for Administrators, and the permission to manage sprint was removed.

Please, go to Project settings > Access > Manage roles and confirm if there is only one Administrator role.

If you are part of another role, since you are an administrator, you can add yourself to the system role "Administrator" that has the permission to manage sprint.

Mayank_rnaskx

Hi Angélica,

Thanks for the response and for looking into this.

I do not think there was any change in role setting.

Screenshot 2020-06-09 at 8.14.19 PM.png

I have both member and admin role and I tried switching to the Admin role alone as well. Where can I confirm if the default `Administrator` role has "Manage sprint" permission?

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