Email Updates for tasks - As a reporter

Paul Dolton

I am a "Reporter" on a ticket in JIRA.

How can I get email notifications, for when items are move to each column - I have all the email notifications settings turned on- but I would like to see when a ticket is moved to a column called "in Progress" and then move to "resolved"

John Funk

Hi Paul - Welcome to the Atlassian Community!

There are several ways you can approach this. 

1. Add yourself as a Watcher to the issue. Then check the Notification Scheme attached to the project to see when the Watcher gets notified for each action.

2. Add an activity stream gadget to a personal dashboard. Use a filter that captures which issues you want to follow.

3. Create an Automation For Jira rule that emails you when certain actions take place. 

4. Add a post function to the transition to each of these statuses to send you an email. 

Lots of options for you - Happy Monday to you!  :-)