How to delete a customer from service desk project

Question

I have taken over this project template created from someone who has now left the organization. I see customer menu in my project settings and bunch of e-mails registered as customers. I want to delete all these customers and make a fresh start. Can i do so ?

I tried to search for customer delete option, however same is not available and need help.

Rohith Basavarajappa_bj9und · Answer

Ofcourse, one by one delete is 'by design'. Dont think, there should be a check-box to delete bulk users unless you are terminating the entire team. One should be careful when deleting a user, because on an accidental delete, you might have to restore all his 'roles' as well. This becomes cumbersome when u do bulk delete!!

Sachin Deodhar · Answer

I checked above however it doesns allow me to delete customer accounts. from above.

Instead I could find my way to delete same from admin console

So in admin, i checked for jira service desk and it showed 'Portal Customer' screen, where i can delete customers. Only pain is i need to do it one by one.

Monika Rani · Answer

@Sachin Deodhar did you try this solution?