Swimlane expand/collapse greyed out on Scrum board

Jacques Larose

Having an issue with swimlanes showing stories and sub-tasks on a scrum board project. When selecting a filter that includes a "component", we see this issue. When using a filter for project only, it works just fine. Have checked board settings and can not determine the root cause for this. Please offer trouble shooting advice. Thank you

Trudy P Claspill

You say that the problem occurs when you use a filter that includes Component. Do all the stories and sub-tasks have the Component value assigned to them on which the filter is based?