Can't Login to Jira with recovery link

Kenji_8sxnrv

I have an account with a given domain linked to Jira. Our company changed the domain but older one still works, as it redirect to new email inbox. But it works like this:

Click "Can't log in?", input older email then click "Send recovery link". Check new domain email inbox and click the recovery link.

But the "Send recovery link" button tries to log me in again and doesn't send the email anymore.

If you can help me get the recovery link email back again, it'll solve this issue.

Kenji_8sxnrv

Solution: one can request access to Jira with new email and explain situation, then admin can provide access to this new account and revoke the older one.