Hello, we are a software developer and we have currently a free i.e. discounted JIRA account. Now one of our customer (they have purchased JIRA cloud using bitbucket cloud as well) asked us to help with their JIRA set up. I heard there is some kind of plugin/addin that we can use to set up the JIRA structure/settings in our account and then export it and import it at their end (I think it was called configuration manger). So I have 2 questions:
1.can we do that given that we might have 2 different licenses? - if yes, where can we purchase this plugin/addin? - if no, do we need to first upgrade to match their system and then do the import/export? Thanks a lot for your adivse!