Increment Custom Field on Transition

lucas_almeida

Hello

I'm trying to automatically increment a counter when a card issue passes through a specific transition.

After my QA team testing procedure, the issue can pass through "test rejected" transition and i would like to count every time it happens for the same issue (Counting rework).I think about a custom field counting it.

Does anyone have some suggestion dealing with this without plugins (or using only automation for JIRA)? Maybe a different approach?

Petter Gonçalves

Hello @lucas_almeida

Thank you for reaching out.

Per your description, I understand you would like to increment a custom field by 1 every time you transition your issue to a specific status. Is that correct?

You can definitely create a custom number field and use an automation rule to properly increment the field when a specific transition occurs. These would be the steps:

1. Create a number custom field and add to your issues. P.S: In my own site that I will use as an example, I named it as "increment".
2. Navigate to your project > Project settings > Automation and create the following rule, using the Smart value "{{#increment}}{{issue.yourcustomfield}}{{/}}" to increment the field value and selecting the status you want it to be updated:
   

For more details about the instruction provided and how to handle numerical values with Jira automation, check the documentation below:

Use smart values to insert numerical values 

Let us know if this information helps.