Labels functionality is not working on page

Question

When I add any label to a particular page in my confluence cloud space, the page with the label is not being recognised by any macros.

For example if I add a label to this particular page for inclusion in a page properties report, the page will not appear in the report, yet other pages with the same label are appearing in the report ok.

Also when I click on the label, the said page does not appear in the list of pages with that label, even though it clearly has the label.

Tanya Katina · Answer

Faced the same problem.We assumed that the problem is that labels are used that are nested inside each other. For example, release_n and release_n_m.
If you click on the release_n label, the pages with the release_n and release_n_m labels will be displayed.
If you click on the release_n_m label, the pages displayed by the release_n label will not be displayed.
 
Get rid of pages with the release_n label by replacing the release_n label with release_n_m.
This partially helped. After the replacement, the part of the pages that worked incorrectly began to work correctly. The rest continued to be displayed with the release_n label and was not displayed with the release_n_m label.
I had to completely remove all their things. Make sure that the release_n label does not display anything, and only after that put the correct labels again.As a result the following steps may help you:* Find all nested labels.
* Design the markup so that nested labels are not used.
* Remove all labels that are contained in other more "narrow" ones.
* Apply the new markup.

Nadeem Zakir · Answer

Facing the same issue on confluence on premise ver 7.13 and 7.14.2 , reindex makes the pages with the labels appear but you cant keep running a reindex to do this.  It should appear instantly.

Adnan Vilic_dz9hhw · Answer

The closest i get to an answer, is that the site needs to be re-indexed. But I don't see this functionality in confluence cloud.