The message "An unknown error occurred while trying to perform a search." popped up when sorted by date although a ticket can still be created.My Standalone Server JIRA software Version is 8.4.0.Done with reindexing, the issue still remained.Is upgrading to the latest version (8.8.0) will resolve the issue?The log file can be obtained from the link I made
(https://drive.google.com/open?id=1MXzWlUMeQtphEktWiAfDdgtwXflHAppd)
for your investigation.
Please advise.
Hi @Danny Kim ,
Please consider performing a jira reindex.
https://confluence.atlassian.com/jirakb/reindexing-jira-server-throws-read-past-eof-error-228623566.html
Regaeds,
Bibek
@Danny Kim please consider tagging the question under server deployment type for more suggestion from people working in the same environment
Hi, Bibek_Behera.
I have already done that but didn't resolve the issue.
If possible could you analyze my jira log to see what the problem is?
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