Epics showing up in backlog

rozmeen.khudabux

Hi!

I'm running into an issue where I am trying to create a sprint board using a saved filter but for some reason the board is pulling Epics into the backlog instead of the linked Stories.

Here is the filter:

project in (project1, project2, project3) ORDER BY Rank ASC

The query returns 200+ results.  However the board only has 98 items on it.  It shows the Epics and the issues without Epics.  None of the Stories with assigned Epics can be seen.

Thoughts?

Thanks.

Petter Gonçalves

Hello @rozmeen.khudabux

Welcome to the Atlassian Community.

Per your description, I understand the backlog of your Scrum board is only returning Epics and issues with no Epics, although the board filter is returning Stories assigned to Epics too. 

Please, check the following steps to troubleshoot the possible reasons for this restriction:

1. Navigate to your board > Click in the three dots menu at the top-right corner (...) >  Board settings > Swimlanes
2. Make sure the option "No swimlanes" is selected for your board
3. Under Board settings > Columns, make sure all status are properly mapped to your columns
4. If the projects added to the board filter are  Next-gen projects, you might be facing the bug below:
   Issues from a Next-Gen project which are part of an Epic do not appear in a classic backlog when included in the filter for a classic board 
   If that's the case, the only way to display those issues in a Classic board would be by migrating the issues from those projects to Classic projects. Also, feel free to vote and watch the bug to increase its priority and also receive notifications about its fix implementation.

Let us know if this information helps.