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why automation is not updating fields to linked issues

jinali-p

Hi There

I have some automation rules set up to update some fields. So if due date is updated in an issue then the related linked issue due date field is updated too. It appears as succesful in the audit log but i do not see the change. The boards even say there has been a rule applied and to refresh, but still can not see the correct dates populated.

Please Help

Thanks Screenshot 2020-05-20 at 14.54.10.png

Accepted answers

John Funk

Hi @jinali-p ,

Can you share what you have for the details for the Edit issue field: Due date component? (The last component in the rule)

All comments

John Funk

Hi @jinali-p ,

Can you share what you have for the details for the Edit issue field: Due date component? (The last component in the rule)

jinali-p

Thank you for the response. Please see attached. It is happening with all automation with fields. The audit log says its been successful but i do not see it on the boards.

Thanks

jinali-p

Thank you for the response. Please see attached. It is happening with all automation with fields. The audit log says its been successful but I do not see it on the boards.