Average Time in status gadget is not working

Question

Hi Team,

We are seeing only straight line when we are using the Average Time in status gadget based workflow status. Could you please let us know how it works and how to see the status using this gadget.

Please find attached screenshots for your reference.

Jack Brickey · Answer

Understood but unsure if that translates to it not working. Basically there are free apps out there that, since they are free, don’t have support associated.

jira_admin_cu · Answer

Hi @Jack Brickey ,

We have installed it, but unsupported.

Jack Brickey · Answer

I have not used server in some time but recall you need the charting addon installed. Here is a thread (old) I found that might help.