Hi Atlassian Community,
A customer of the company i work for has recently transitioned from Google G-Suite to Microsoft Office 365.
The same has to be done within Jira (Cloud). We found out that removing G-Suite integration can be done relatively pain-free, all users will remain, there's just no longer any relation between Jira and Google.
Now for the integration with Office 365 / Azure AD i'm a little less sure. There's enough written about integrating Jira with Azure AD, but what i can't find is how users are handled that are already present in Jira. Can these be connected/converted? Do they need new users? I'm not really sure and i can't find a definitve answer.
Can anyone here help me?