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How to prompt a user to select a new assignee when issue is transitioned?

Ureee

Hi there,

I tried creating an automation to prompt a user/reporter to select assign a new assigned when they transition the issue from In Progress to In Review but it looks like I have done it incorrectly.

Can someone help me with this? Is it possible to begin with?

Thank you.

Accepted answers

John Funk

Hi @Ureee ,

Validators just prevent a user from transitioning an issue based on the criteria. Then it gives a message as to what the problem is.

I think what you would also like is a transition screen that would pop up with the Assignee field in the screen. You would need to create a screen and place just the Assignee in the screen. Then attach the screen to the Transition for In Review.

To add the screen, click on Edit for the transition.

All comments

Ismael Jimoh

Hi @Ureee

Looking at your configuration, I don’t see anything wrong.

Now can you confirm you changed the assignee while transitioning the issue or if the issue already had an assignee? May I suggest also adding a field required validator so that the change doesn’t mean an empty value?