who can all use the JIRA jet tool.
Whether admin can only use this tool;
Hi Jagadeesg,
I see that you are using the Jet by Jira Align app and have some questions about which users can use this app. The app itself is intended to be used by Jira administrators primarily. However we have not restricted the use of this app only to Jira admins.
Admins are the only ones that will be able to navigate to this tool by clicking on a link within Jira though. In order to do so, you need to be an admin to reach the Apps page in Jira where you can find a link for "Jet" in the left side navigation there.
That said, if another licensed Jira user on the site were to become aware of the link for this app, say it was shared with them, they could use this tool. Granted they are only able to analyze projects in which their account has permissions to browse, but technically it is possible for users other than admins to use this app.
I hope that helps answer your question.
Andy
Hello Andy,
We do share the link for the Jet by JIRA align in our user, but she is not able to access it. Is there any configuration we are missed? Thank you!
Thanks,
Jeffrey
Hi Jeffery,
The Jet app does not have any configuration options to set. So I'm not sure what the problem is with this user being unable to access this via that link. I'd be interested to see what happens in their browser when trying to visit this address. Do they get an error of some kind?
The only thing I can think of that might limit their ability would be access to the Cloud site itself. Is this a licensed Jira user? If so, then they should be able to login to that site and see this app if they know that URL. If they cannot login to the site, that would also prevent them from using this app.
Yes, they get an error, (Kindly see attached). We are using JIRA server 8.6. Yes, it is a licensed JIRA user. Currently, only us (JIRA admin) can access the Jet in JIRA.
Per the latest release of the Jet by Jira Align app (version 2.1.1), permissions are now simplified.
Check it out:
Version 2.1.1 • Released 2023-04-19 Non-administrators are now able to run Jet! We replaced the Jira System Admin requirement with a Jet by Jira Align user group permission that can be turned on for any user. Find the new permission under Security > Global permissions in your Jira system settings. We’ve also updated the location of the app to make it accessible to any user with the required permission. Access the app from the Project settings sidebar.
Non-administrators are now able to run Jet!
We replaced the Jira System Admin requirement with a Jet by Jira Align user group permission that can be turned on for any user. Find the new permission under Security > Global permissions in your Jira system settings.
We’ve also updated the location of the app to make it accessible to any user with the required permission. Access the app from the Project settings sidebar.
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