How to login into Jira and Bitbucket with different users in the same browser window?

Question

This used to work a while ago.

Suppose the following scenario:

* User A has access to Jira
* User B has access to bitbucket

Now however, when i login to Jira with User A, I can't access bitbucket in the same browser window anymore with User B without logging in User B into Bitbucket. When I do that however, I again get logged out as User A from Jira.

This is really annoying because I need to open both platforms in the same browser window.

Please advise why this isn't working anymore and how to fix it.

Cesar Koot · Answer

A bit late to the party, but I was running into this problem and landed here for an answer. I got this working as follows:
When you are already logged in as user A in one of the Atlassian suites and you want to log in with user B in Bitbucket, you can choose to Create An Account (instead of logging in). You'll land on the Atlassian Sign Up page.

Fill in your user B username and Atlassian will recognize it's an existing account and ask for your password. Voila, you can login now.

Maurice_rbzx4s · Answer

I can confirm that this was possible, and that there was a change that made this impossible. I also used 1 jira account with 1 other bitbucket account next to each other in 1 browser(for a long time).

I contacted support about this, and the response was that there was a change that rendered this impossible. Support did not mention a specific date, but did say: "We have made this change to provide ability to give customers a consistent experience across products which was not the case earlier"

I understand there decision, but it is a little bit inconvenient for people with more accounts (from businesses or customers)

Mike Robbins · Answer

I was also able to do this up until two weeks ago.  I went on vacation for a couple of weeks, just back today, and now I'm unable to log into JIRA and BitBucket with different accounts.

To get around this, I'm using the JIRA desktop app, but this is not ideal.