I am trying to create several charts of trends for our support tickets. However, I am not finding what I need. What I am looking for is the unresolved report at the bottom of the created vs resolved gadget, but I can't find a way to break it out.
Hi @Tara Bell
I tried to create sentiment trend chart to show resolved vs unresolved tickets month wise.Here is the link to the chart file.
Regards!
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