An unknown error occurred while trying to perform a search.
Jira (stand-alone server) Version8.0.0
Is this a new install?
1. are you having errors performing any basic searches?
2. Was there any configuration on fields? If there were, have you perform a re-index?
It is the existing one.
1. Yes, it shows the error message "An unknown error occurred while trying to perform a search." when performing a basic search.
2. My supervisor did re-indexing, but still experiencing the error message is shown.
Is there something else I can try from my end? If possible, can I have the remote support?
Hi @Danny Kim
are you able to see the issues when you go to projects?
is your supervisor or your teammates experiencing the same?
Please run an integrity checker from the system administration side to ensure your database integration remains healthy.
Good morning, Benjamin.
Everyone in my team has the same issue as well in Project tab.Finished the integrity check and found Duplicate Permission: SchemePermissions (ID:10101) fixed.The new ticket can be generated but unable to be found in search.It merely returns the error message "An unknown error occurred while trying to perform a search."
Any other things I can try?
Thank you for your help.
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