Hi all,
Just now, we have a customer that needs to add an additional search criteria for his requests from the customer portal. He needs to search all the requests between a time interval and not only base on the actual search criteria (Status, Created by, Request type).
He needs this additional search criteria base on the time period because he needs evaluate each month the attention of all tickets of the same month under evaluation to approval the invoice for the service provided.
Thanks in advance for your help and support.
