Hmmm ... looks like we stumbled a bit, please try again or contact Atlassian support if the issue pe

Question

I'm using jira cloud for sheets to get jira datas.

Since yesterday May 14 2020 I'm getting the following message: "Hmmm... looks like we stumbled a bit, please try again or contact Atlassian support if the issue persists."

Could this be an authentication problem?

How could I fix it?

Best regards.

Matt C_ Wilson · Answer

Permissions was not the issue for me.  Instead, creating a new blank spreadsheet and running my JiraCloud query from there did the trick.

See more details here: https://community.atlassian.com/t5/Jira-questions/Re-Re-Unable-to-use-JIRA-add-on-in-Google-sheets/qaq-p/1833687/comment-id/505041#M505041

Benjamin_tmh9yg · Answer

Nice!

Ismael del Moral Castillo · Answer

Hi all,

I fixed it, updating Jira Cloud for Google Spreadsheets access.

Best regards.