nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Anonymous Users for Online Help Access

Megan Stanage

We are hoping to use Confluence as our online help tool for clients to access help pages as well as download documents.

As far as setting up our account, it looks like we can limit it to a handful of "users" who will be editing the content, and then allow anonymous users to view the content without counting toward our monthly users.

Is this correct? And does anyone else have a similar setup? Thanks!

Accepted answers

repi

@Megan Stanage

Yes, this procedure is possible.
Only users who log in personalized need a license.
Anonymous users do not need them.

However, there are no anonymous users in the free cloud version

All comments

repi

@Megan Stanage

Yes, this procedure is possible.
Only users who log in personalized need a license.
Anonymous users do not need them.

However, there are no anonymous users in the free cloud version

Marty Huppert

Yes, we publish pages to an anonymous access space to provide online help. We also use themes to limit the range of actions anonymous users can take. See https://ccdsupport.com/confluence/display/help

Megan Stanage

Thanks, @Marty Huppert. Can you share the themes you use to limit actions?

We have our site set up but do not want the anonymous users to be able to:

Access page history
Access page information
View the Create button
View the Home tab at the top that opens the dashboard
Access the Dashboard
View "Created by" info on each page
Access the Inline comment button

Gautami Shetty

@Megan Stanage ,

I wanted to check with you if you figured out the way to do it?

We are using up to 4 spaces for the same.

Any leads would be much appreciated

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence

cloud

confluence-cloud

user

anonymous