Notification or Pop up on assignment of a issue in use

Manoj Kumar_pd1p27

A Short pop up or warning message to notify the user who try to assign an issue that has been assign to other users will be helpful in avoiding multiple users working on same issue

 

For Example : User A is working on issue 1 by assignee the issue to himself. Now the other user who is also on the same page and hasn't refreshed the issue page, assigns the same issue 1 to itself and start working on it. 

So is there any way to avoid by pushing a notifications or some message. 

John Funk

Hi Manoj,

This seems like it is more of an education issue that a system issue. It should be your process that if you have been on the page for a while and haven't refreshed that you should do that before updating any fields, including Assignee, if you are in an environment where multiple people are potentially working on the same issue. 

Another option might be to assign the issue to the user when it is pulled to the first step/column in the workflow to do the initial assigning of the issue. If someone has already pulled it to the next column, the board will tell you that you need to do a refresh first.