Hi everyone. I have some questions about Automation in Jira Cloud. I successfully automatized the transition of the parent(Story) to Done when all the children (sub-tasks) are Done or Abandoned. What I'm expecting is the same behaviour that I can have when I move manually the story to Done: * A screen, defined in the workflow, shows-up * I can select ok or cancel:* OK-story goes to Done * Cancel-story doesn't transition to Done So, when the automation triggers this transition I can see the Screen, I can press cancel but the transition to Done is done anyway, even if I press cancel. Am I interpreting it wrong? another thing is, even if I delre or disable the rule, the rule continues to be on. I do not know if this is a bug. Can someone help me? Thank you in advance Cheers

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automation for Jira transition parent

claudio_cherchi

Hi everyone. I have some questions about Automation in Jira Cloud.

I successfully automatized the transition of the parent(Story) to Done when all the children (sub-tasks) are Done or Abandoned. What I'm expecting is the same behaviour that I can have when I move manually the story to Done:

A screen, defined in the workflow, shows-up
I can select ok or cancel:
- OK-story goes to Done
- Cancel-story doesn't transition to Done

So, when the automation triggers this transition I can see the Screen, I can press cancel but the transition to Done is done anyway, even if I press cancel.

Am I interpreting it wrong?

another thing is, even if I delre or disable the rule, the rule continues to be on. I do not know if this is a bug.

Can someone help me?

Thank you in advance

Cheers

Accepted answers

John Funk

Hi Claudio,

Why is there a screen showing up when you click the Transition to Done?

I don't know why the Cancel doesn't actually cancel the Transition, but it doesn't.

So what we have done is to create a custom field of radio type with just simple Yes or No value. The field would actually same something like, Do you really want to move this to Done?

Then we put a Validator on the transition to make sure the value of the field is Yes. If not, it will not let you transition. Then you could click the Cancel.

All comments

John Funk

Hi Claudio,

Why is there a screen showing up when you click the Transition to Done?

I don't know why the Cancel doesn't actually cancel the Transition, but it doesn't.

So what we have done is to create a custom field of radio type with just simple Yes or No value. The field would actually same something like, Do you really want to move this to Done?

Then we put a Validator on the transition to make sure the value of the field is Yes. If not, it will not let you transition. Then you could click the Cancel.

claudio_cherchi

Hi John,

thank you for your answer. The screen is there because it was required by the team: they wanted to be notified when a story is going to be closed.

As you also pointed out, the "cancel" doesn't work. In our workflow this last step is important and to be honest, I think that automation has still some issues. For example, a manual transition or an automated transition should have the same behaviour and they are are not having the same behaviour. The solution is to remove the automation rule.

To be precise is not the Screen that doesn't work, it is this window/screen that the automation shows

Annotation 2020-05-15 101908.png

If I press this cancel the transition is anyway performed. The subsequent Screen, in case I press Update here, has no effect at all. So both this cancel and the Screen cancel do not work.

Thank you.

Cheers

John Funk

Can you share a screenshot of your rule?

What is the first step in the rule? What causes it to fire?

claudio_cherchi

Hi John, sure. Here it is.

Thank you John.

Annotation 2020-05-15 101908.png

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