Create linked issue function lost in new view

Question

The old view had in the options [...] Create Linked Issue function. I can't seem to find this anywhere in the new view?

Currently, I have to change to "See old view" to gain access to that functionality. Surely it can't be that hard? What if the old view is no longer available?

Esther Strom · Answer

Interesting. We do not see the button with text and arrow like that in the new view, only the icon. I wonder what's different about our instance.

Erika Schuler · Answer

I've spoken to one of my team mates and he's found the functionality again :-)

Click on the button "Link issue" in the new view (not next to it)

That leads to adding a link. At the bottom of that there is the old function add linked issue.

Did not know that, so I thought I share :-)

Esther Strom · Answer

For the most part I've gotten used to the new view after 6+ years of the old, but yes, there are definitely features missing.

I'm not sure about the issue link, but I do know there's an open issue in Atlassian's own Jira for adding the Attachments section back to Service Desk instead of displaying all attachments as comments. You can track it and vote for it here: https://jira.atlassian.com/browse/JRACLOUD-73397