Duplicate "created a Task" slack messages

Question

We're getting multiple created events in our jira/slack connection.

I've confirmed there is only 1 connection via `/jira manage`. I've also confirmed that when I mute this connection we get 0 created events (which appears to rule-out a hidden connection). I've also recreated the connection.

This is an example of the duplicates:

This is our configuration:

Anyone know why this is happening?

Gonchik Tsymzhitov · Answer

Hi @Seth Gholson ,

I met now as well.

have downgraded till last 3 releases no luck.

Looks like the problem with Jira core functionality

Seth Gholson · Answer

Hi Dane! I'm on the team that works on the Jira app for Slack. This is really interesting. You've already done most of our typical troubleshooting steps for a problem like this. I think we might have a bug.

It would be helpful if you would type `/jira feedback` in Slack to report this problem. From there, we'll be able to (privately) get some important details and get to the bottom of this.