Hi @mouzakirou yaya !
I see that this user though it's named "administrator" is not in confluence-administrators or system-administrators groups.
May it be the reason? Please, check these groups. They should have at least 1 user.
that's the problem the local confluence admin has been deleted!
The questions are:• how can you put it back on?• where can I find the groups confluence-administrators or system-administrators• I can add the newly created user to these groups
Oh, I see. If I were you I would raise a support request describing all my situation. I don't see an easy way out of this. If it was a Server instance, perhaps, there were something we could try to do.
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