Resolution Done for UAT Queue status

Question

Hello.

we use Jira Cloud

In workflow added transitions:

1.QA in progress to UAT Queue

2.QA in progress to UAT Passed, Ready to deploy

for .QA in progress to UAT Queue pop-up has no Resolution field, only for QA in progress to UAT Passed, Ready to deploy

PM wants the issues have resolution Done in UAT Queue status

Is it possible?

Thank you

vladislav_aseyev · Answer

I did all from the list but it does not work.

I think the problem in 5 step. Do I need select from already added or create new one?

How the screen affects on "resolution'

Jack Brickey · Answer

You should consider editing your workflow and adding the same screen used in the transition that is working the way you want. Here is how....

* project settings > workflows
* find and edit the workflow in question (diagram mode)
* find the transition that is working and double-click it. there should be a screen listed there...make note of it.
* double-click the transition where you want Resolution to appear
* add the noted screen to the "Screen" field.
* optional but recommended...
* add a validator - field required for Resolution to the same transition to force the user to add the Resolution on the screen that pops up
* finally, and quite important, for any 'reopening' transition if they exist be sure to add a post function to clear the Resolution field
* publish the workflow.