Jira Scan Device Information

Question

Hello everybody,

i am always interestet in opportunitys to shorten our QA-Work. We are devloping mobile Apps, so its important to have a powerfull QA. For the developers it is important to have all the informations of the device with it the bug was found. Because of that our QA-Team is typing the Mobile Informations Bug per Bug in the Jira-Tickets. This is time-consuming ...

2 Weeks ago i saw the Atlassian Roadtrip (30 Minutes). At the end they showed a Codescanner and Barcodes, which are printed on the back of the device. Is there a way to combine the Barcodes with Jira .. so i could scan the device and all the device-informations are imported to the Jira-Ticket.

For example a dropdown-menu would be a great opportunity as well.

Does anyone have experiences with it?

Greatings Max

Nic Brough -Adaptavist- · Answer

No, there isn't a direct one, you have to do what I did - write an interface for the scanner.

The interface into JIRA is a doddle, the hard bit is getting the scanner drivers to do anything useful.

calo · Answer

You need to know whether JIRA offer an interface for adding bar code scanner control firstly, you can contact the support and ask more details about it.

Nic Brough -Adaptavist- · Answer

I've done something very similar with a hardware inventory type system.

Your main problem here is getting Jira to react to the scanner.

The system I wrote didn't need a direct interface - you scanned stuff and it created a Jira issue from the data the scanner driver provided.  The main problem was the proprietary and bloody awful software for the scanner, we had to bludgeon that into writing a text file which our program polled for, read and converted into a Jira SOAP call (I'd do it over REST nowadays).

We didnt need anything that dynamic - the users scanned objects in and then went into Jira to add stuff to the records it was creating/updating.  They had to search for it (which wasn't bad when you've got a saved filter for "scanned by handset X in the last 20 minutes). If you're expecting a "scan things and it appears on the Jira screen next to you", you'll need to be a bit more clever.