nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

What would prevent @mentions from working properly in JIRA tickets?

Christopher Blue

Some individuals that have JIRA accounts are unable to @mention people in the comments section on JIRA.

Accepted answers

Please verify that the user being mentioned is actually part of the specific project. you can only mention users that have browse permissions.

All comments

Mohamed Benziane

Hi,

Welcome to the community.

You may have one of the following issue :

https://confluence.atlassian.com/jirakb/mentions-and-autocomplete-are-not-working-in-jira-cloud-779160727.html

Please verify that the user being mentioned is actually part of the specific project. you can only mention users that have browse permissions.

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