How to resolve 403 captcha error in Eclipse when trying to connect to a Jira Task Repository

Question

I have Eclipse Oxygen and the Atlassian Connector for Eclipse plug-in installed. I have a Jira Software Cloud Trial account.

Every time I have tried to connect to the Jira Task Repository in Eclipse using my Jira account information, I get a "Client response status 403. Captcha might be required. Please try to log in via browser."

I login via the browser just fine and this error in Eclipse never resolves itself.

Is there a way to turn of Captcha for a Jira Software Cloud account? If so, I cannot find it anywhere, even though I am the admin.

Is Captcha verification only allowed to be disabled on Jira Software Server accounts?

Is there some setting or way I can fix this Captcha issue in Eclipse to get Eclipse to connect to the Jira Repository?

I have already gone through all of the installation steps & configuration steps for Atlassian Connector for Eclipse listed on your website several times. Am I missing something?

Is Eclipse Oxygen not supported?

Petter Gonçalves · Answer

Hello @Marilyse_Gast

Welcome to the Atlassian Community.

As you can see in this thread,  I believe that Atlassian Connector for Eclipse does not support cookie-based authentication and redirect to external auth services.

Additionally, Since you are asking a development question, you can have more details and possible workarounds in  the Atlassian Developer Community:

https://community.developer.atlassian.com/

The mentioned portal was specifically created for development questions, where you will find articles and suggestions from other third-party partners and Atlassian developers. Feel free to open a new topic about your question there if my answer was not helpful.

Let us know if you have any other questions.