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How to notify reporter of issue when all the subtasks inside an issue have changed status to done?

Aditya Aryasomayajula

I am trying to figure out how to implement this rule in Jira cloud. I would like notify the reporter when all the subtasks inside an issue have changed status to done. I have 3-4 subtasks in an issue and I set a rule that only when the subtasks are in status done, the reporter can transition the issue. But I also want to automate the notification when the subtasks are completed so that the reporter can transition the issue . Thanks,

Aditya

Accepted answers

Petter Gonçalves

Hello @Aditya Aryasomayajula

Thank you for reaching out.

Per your description, I understand you would like to notify the reporter of an issue when all the related sub-tasks are done. Is that correct?

I believe the following automation rule should work for you:

Screen Shot 2020-05-07 at 21.33.50.png

This would be the background of the rule:

The rule is triggered when a sub-task is transitioned to done
If the other sub-tasks of the same parent are also done
Then, send an e-mail to the Reporter of the Parent issue

Let us know if you have any questions.

All comments

Petter Gonçalves

Hello @Aditya Aryasomayajula

Thank you for reaching out.

Per your description, I understand you would like to notify the reporter of an issue when all the related sub-tasks are done. Is that correct?

I believe the following automation rule should work for you:

Screen Shot 2020-05-07 at 21.33.50.png

This would be the background of the rule:

The rule is triggered when a sub-task is transitioned to done
If the other sub-tasks of the same parent are also done
Then, send an e-mail to the Reporter of the Parent issue

Let us know if you have any questions.

Aditya Aryasomayajula

Hi Peter,

Thanks a lot for reaching out. This is exactly what I am looking for. I was not aware how powerful the automation tool in jira is. I just have one question...does this rule ensures that the email is sent to the reporter only when all the sub-tasks are completed and not when one sub-task is done? Can you confirm that please. Thanks.

Petter Gonçalves

You are welcome @Aditya Aryasomayajula

Indeed, Jira automation is a very complete tool.

With the rule I provided above, I can absolutely confirm that the notification will only trigger when all the sub-tasks of the parent are done. You just need to make sure you selected the condition "All match specified JQL" in the Related issues condition:

Screen Shot 2020-05-08 at 10.27.37.png

Let us know if you have any other questions.

Aditya Aryasomayajula

Thanks Peter. Appreciate your help.

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