I'm trying to update our permission scheme to only allow certain users (admins) to move tickets to 'archive'. And I think to do that I will update the "Resolve Issues" to only admins access. However, I don't know what "Ability to resolve and reopen issues" actually means with the way we have our project set up.
How do I figure out what my project considers 'resolving an issue' and 'reopening an issue' ?
I've been having trouble today trying to figure out the differences between the below functions.
Issue Attribute - Resolutions
Issue Attribute - Status: category (to do, in progress, done)