Can I see if my ticket has been mentioned in the comment or description of another ticket?

Question

I've been having a difficult time keeping track of related issues. Sometimes issues get linked by the team, but other times people only reference another issue in the comments. This effectively means that the "link" is one-sided.

If you visit the page of the issue that was mentioned, you don't see any indication that the issue has been mentioned somewhere else. Here's an example of how this feature is implemented in GitHub.

I'd like to see this feature in Jira. Anyone know of a marketplace app that delivers this functionality?

I'm also going to look into the capabilities of Jira Automation to see if I can make this feature myself.

John Funk · Answer

So you want to run the filter like I have above, and then create a link between the two issues if one does not already exist?

Victoria Liutikov · Answer

When I mentioned a ticket in the description, I'm using the separate field to add related/blocked_by/blocks/etc to link the ticket, too. Very often tickets belong to different projects.

Benefits:

* The relationship between tickets will be visible for all of the mentioned tickets. 
* Users can see the status of the corresponding ticket and it is very useful if you have dependencies.

John Funk · Answer

You can run a filter with some JQL like:

comment ~ MULE-47 or description ~ MULE-47

Where MULE-47 is the issue key.