Can I change or disable the "new customer" questions?

afrank@oregoncf.org

When a new customer accesses my Jira Service Desk, they're asked a couple of questions:

• What type of team do you work in?
• Which of these best describes what you do?

Can I change these questions? Or at least change the available options? Or maybe even disable these questions entirely?

Patricia Francezi_iDev_

Hi afrank@oregoncf.org 

Welcome to the community !

When your customer creates an account, they are acctually creating an Atlassian account, that might be used for different Service Desk Portals. 

So, there is no option from the Jira Admin perspective to change this processes.

 

You can find an answer from Atlassian Team in this question

https://community.atlassian.com/t5/New-to-JSD-questions/Remove-quot-What-type-of-team-do-you-work-with-quot-when-new/qaq-p/1244023

If my answer provided you clarity, please accept it.