Story points not displaying on bugs

Kory Cunningham

I am attempting to get the story points field to be available on the bug issue type. My JIRA admin has enabled the field for the screen we are using, and it has been set to be displayed as a context field on the issue type. However, the field does not display when creating or editing bugs. What am I missing?

Additionally, as project admin, when I attempt to view a screen, I am receiving a generic server error. I am uncertain if this is related...

 

Petter Gonçalves

Hello @Kory Cunningham

Welcome to the Atlassian Community.

By default, the context of the Story points field is only applicable to Stories and Epics, not bugs. This is an intended configuration of JIRA, as explained in the documentation below:

- Configuring estimation and tracking

That been said, you can change the custom field context to be applicable for other issue types by performing the following steps:

- Logged as a Site-admin, Navigate to JIRA Settings > Issues > Custom fields or type GG > Custom fields

- Find the Story Points field > Click in the three dots menu > Configure:

- Click to Edit configuration > Select under the Choose applicable issue types section what issue types should contain the Story points field

- Click Modify

About the generic server error you are receiving, can you please let us know if any other details about the error are provided in the javascript console of your browser?

Additionally, try to use a different browser in incognito mode and check if the error also reproduces there.

Let me know if this information helps.