How can I get one user to only see one project?

Louise Scott

Hi, I have browsed everywhere I can and worked through lots of recommended steps but I'm still struggling with this.

I have a group of users I only want to see 1 project.

I have - create a new group for these users, created a permission scheme for them and assigned to the group but when they log in they can still see all projects.

I have a feeling I'm doing something wrong with regards to the 'users' group but I'm at a loss.

Any help would be great!

Nic Brough -Adaptavist-

Look at a project that they should not be able to see. Go into it's permission scheme and look at the "browse" line. It will be including those users somehow.

The most common culprit is "Jira users". Atlassian have a really bad default model where they use "jira users" to mean "can log in" (which is fine in itself), but then use it for "can use project" as well. This then gets copied ad-infinitum, until an admin runs into a case like yours, by which time, "jira users" is used all over the place, and just creating a new user automatically spams them into multiple projects. It's a pain in the neck, and I think every client I've ever had has suffered from it (apart from the people who are migrating to a clean Jira - with a clean system, you can set up a useful default before any damage is done)

If that's what's happened to you, then you'll need to do a bit of re-working. The most simple approach (although it's still one heck of a slog) is to create a new group for "general users" and put everyone in it, except your group of restricted users. Then go through the permission schemes and replace "jira users" with "general users". Once you've done that, you'll have returned "jira users" to a simple "can log into Jira" usage, and you can build usable security on top of that. (A slight variant is to create a new "can log in" group and stop using "jira users" as the login group, but you still need to hack all the permission schemes)