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Incorrect order of Kanban board columns

Filippo Diotalevi_5dmo60

We have a project with a simple custom workflow as in picture

Screen Shot 2020-04-29 at 11.55.51.png

The transitions are unidirectional and quite straightforward, but the Kanban board shows the columns in the wrong order

There's no cog icon to reorder the Kanban board (I'm the project admin) - I think this is not available in the cloud version.

How can I fix this problem?

Accepted answers

Monika Rani

Hi @Filippo Diotalevi , Welcome to the community!

We have this feature in Cloud we can drag and drop the columns and set the order, but for this, you need to be Board admin.

If you are not the board admin you will not be able to do any changes in the board. Please check you are the board admin or not.

Go To Board Configure and check the general tab to see who is the board admin for the board.

If you are not the board admin please edit it and add yourself as board admin, thereafter you can drag and drop the columns.

Hope it will help you.

All comments

Randy_dyxb6i

You need to configure the board and have board admin privileges (different from project admin privileges).

Assuming you have permissions to configure the board:

From the board, click the top right ellipsis -> Configure board
Click columns on the left
Drag and drop your columns to the order you want

Monika Rani

Hi @Filippo Diotalevi , Welcome to the community!

We have this feature in Cloud we can drag and drop the columns and set the order, but for this, you need to be Board admin.

If you are not the board admin you will not be able to do any changes in the board. Please check you are the board admin or not.

Go To Board Configure and check the general tab to see who is the board admin for the board.

If you are not the board admin please edit it and add yourself as board admin, thereafter you can drag and drop the columns.

Hope it will help you.

Filippo Diotalevi_5dmo60

Thanks for you answer. I don't see Board Configure or some of the items that are in your screenshot

Screen Shot 2020-04-29 at 14.31.32.png

Is it maybe because it is a Business Project rather than a Software Project?

Carlos Garcia Navarro

HI @Filippo Diotalevi ,

Just to confirm, can you see the board settings in the right upper corner? If you're an admin you should be able to edit the board and reorder columns:

Screen Shot 2020-04-28 at 11.32.06 PM.png

Screen Shot 2020-04-28 at 11.34.42 PM.png

Monika Rani

Hi @Filippo Diotalevi

I have created the business project now so that I can help you better.

and I am able to drag and drop the things it means this feature is here in the cloud. are you not able to see the darg and drop things when you hover over to the column name and press the mouse to drag the columns?

Monika Rani

@Filippo Diotalevi you can read here https://support.atlassian.com/jira-core-cloud/docs/work-with-boards-in-business-projects/

you should be Jira core admin if you want to change the order of the column and I think you are only the Project Admin as of now.

Brad Doyle

when I reorder the columns and logout it goes back to the original order and I have to rearrange the columns each time I login. And on the mobile app the columns never are rearranged as I make them in the web portal and no drag and drop in the app is available. Any help.?

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