Bug ?? : Kanban backlog - Two groups with same name

Jeff Raymond_jciaqb

When I drag a status (namely "Nouvelles DDC") within the left panel (in board parameters page) so I may see the tickets from that status, I see two groups in the kanban backlog.

The first group is all my tickets which have the status of "backlog"

The second group is all my tickets which have the status of "Nouvelles DDC". But the trick is that the two goups have the same name...

 

Andy Heinzer

Hi Jeff,

I think I understand the problem here in regards to seeing the term backlog twice.  I believe this is happening because you also have a column (and status) by that same name on this board.

That far left column is a special one that you can find on Kanban boards.  This term is a feature we call Kanplan.  More details in https://www.atlassian.com/agile/kanban/kanplan and Use your kanban backlog.

Any status that you drag into that special 'Backlog Kanban' column will always show itself as being Backlog regardless of the actual name of status.  That part is by design. The thing to note is that the only place you can see that Backlog Kanban is in the backlog view.  You won't see it on the Board itself.

Instead of having a separate Backlog column on this board, I think you might find it would be better to move that other status of 'Backlog' into the Kanban backlog on the far left, and then remove that other Backlog column from the board entirely.  This way you could avoid having two Backlog terms appear on that backlog view.

Does this help?  I'm interested to better understand your expectations around this feature and how you'd prefer to see it work.

Thanks

Andy