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Can't Link Jira cloud with bitbucket cloud

Moayad Alsowayegh

Hello,

Im trying to connect Jira projects to bitbucket to be able to use smart connectors.

I'm a site admin for our company atlassian account and admin on both products BB & Jira.

whenever I try to connect Jira with my team bitbucket it falis

Screen Shot 2020-04-28 at 1.29.36 PM.png

Accepted answers

Bibek_ikuTeam_

Hi @Moayad Alsowayegh ,

Please try the same after removing all elements of the DVCS connector between Jira and Bitbucket.

-Bibek

All comments

Bibek_ikuTeam_

Hi @Moayad Alsowayegh ,

Please try the same after removing all elements of the DVCS connector between Jira and Bitbucket.

-Bibek

Moayad Alsowayegh

nothing is currently connected under DVCS in Jira.

Screen Shot 2020-04-28 at 4.04.26 PM.png

Bibek_ikuTeam_

@Moayad Alsowayegh ,

In that case reaching out to atlassisn support would be the best. Please update the resolution once the issue is resolved.

All the best!

-Bibek

Moayad Alsowayegh

@Bibek_ikuTeam_ I went to BB and found the connection > removed it

now it works. Thank you

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