There's four types of user now.
JIRA Users are the standard account - they can log in, get all the project and issue stuff (workflows and fields etc).
Software users get the Scrum and Kanban functions on top of what a JIRA user gets
Agents are what you expect - they deal with the helpdesk stuff
Customers get a very cut down simplified helpdesk portal view. You do not need to think about licences for them.
It looks like you're new here. Sign in or register to get started.
