I am new to JIRA and I've started with a Kanban board for planning work (we're not building software and Kanban seems to be the best planning tool for our workflow, were we have small discrete units of work but not many projects).
Rather than build project boards for each unit of work, I decided to use Epics. The only place I can create them is in the Roadmap. I can't even see them to manage them in Backlog. Am I missing something or does this not work as described in the help doc?
